Cancellation and Refund Policy

At HASHCOVET, we strive to provide exceptional services to our clients. However, we understand that certain situations may necessitate a cancellation or refund. This policy outlines the conditions under which cancellations or refunds may be considered and the applicable deductions.

1. General Policy

Please note that HASHCOVET generally does not offer cancellations or refunds for our services. Once an agreement or transaction is made, it is considered final. However, under specific circumstances, we may accommodate a cancellation or refund request at our sole discretion.

2. Conditions for Cancellation and Refund

Cancellation or refund requests may be considered under the following conditions:

• If the client presents a valid reason for cancellation before significant work has been completed.
• If HASHCOVET determines that the service cannot be delivered due to unforeseen circumstances.
• Refunds or cancellations are subject to approval and may be denied based on the nature of the request.

3. Applicable Deductions

For approved cancellations or refunds, the following deductions will be applied:

• **Effort-Based Deduction**: A percentage of the total amount will be deducted to account for the effort and resources utilized by HASHCOVET. The exact percentage will be determined on a case-by-case basis.
• **Transaction Fee Deduction**: An additional 2.5% will be deducted to cover transaction fees incurred through our payment gateway. Please note that this percentage may vary depending on the payment gateway we are partnered with.

4. Refund Process

If a refund is approved, it will be processed within 7-10 business days. The amount will be transferred back to the original payment method used during the transaction. Delays may occur depending on the payment provider or bank.

5. Contact Information

For any questions or to request a cancellation or refund, please contact us atsupport@hashcovet.com. Please provide all relevant details to help us review your request efficiently.

Last updated: November 10, 2024